Code of Conduct (Member Rules)

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Community Conduct and Use of Space 

• Members and guests must act respectfully and use the space consistent with typical commercial office use. 

• Disruptive, dangerous, illegal, or offensive activities are strictly prohibited. 

• Weapons and hazardous, flammable, or explosive materials are not allowed. Report any concerns immediately to the Executive Director at (347)262-9637 or Director of Quality Contral and Tenant Relations at jvacarro@gjdc.org.  

• Discrimination or harassment based on any protected characteristic is strictly prohibited. Violations may result in removal or membership termination. Report incidents to team@thegreaternexus.com. 

• Alcohol consumption is only permitted by individuals of legal drinking age and must be done responsibly. 
• Smoking, vaping, and the use of e-cigarettes or any smoking devices are strictly prohibited anywhere inside the Greater Nexus facility, including private offices, meeting rooms, restrooms, stairwells, and all shared or common areas. This policy applies to all members, guests, vendors, and visitors and is enforced in accordance with New York City Fire Code §308.1.4 and the New York City Smoke-Free Air Act (NYC Administrative Code §17-503).Violations may result in immediate removal from the premises, revocation of guest privileges, and disciplinary action up to and including membership termination. Members are responsible for ensuring their guests comply with this policy.
• Members are responsible for their personal property; Greater Nexus is not liable for lost or stolen items.

Guest Policies

• Guests are only allowed in meeting rooms with a valid booking. 

• The number of guests must not exceed the meeting room capacity. 

• Guest access is limited to the duration of the booking. 

• All guests must check in at the front desk and present valid identification, if requested by Security or Greater Nexus Administrative staff. 

• Guests must be accompanied by a member at all times, including minors, and cannot use floating spaces outside meeting hours. 

• Members are fully responsible for their guests’ behavior and compliance with House Rules. 

• Greater Nexus may revoke guest access if rules are violated. 

• Delivery personnel and couriers are not permitted beyond the front desk, unless permission has been granted by Greater Nexus Administrative staff. 

Shared Space Etiquette

• Shared spaces such as lounges, floating desks, and common areas must be used with fairness and consideration for others. 

• Keep noise at a respectful level and avoid disruptive behavior in shared environments. 

• Privacy phone booths are first-come, first-served and intended for short-term, private use. While there are no strict time limits, please be courteous and avoid occupying them for extended periods during high-demand hours. 

• When using meeting rooms, training facilities, or other reservable areas, members must respect start and end times for all bookings. 

• Members who exceed their reserved time may incur an additional fee, billed to the host member’s account. 

• Personal belongings should not be left unattended in shared spaces and must be removed at the end of each session. 

• Clean up after yourself, return furniture and equipment to their original positions, and report any spills or damages to staff. 

Access and Security

• Memberships and digital passkeys are personal and non-transferable. 

• Do not share, lend, or transfer your Greater Nexus app passkey. 

• Do not allow other guests or member to enter restricted spaces without swiping their own passkey. Please direct unverified visitors to check in with the front desk. 

• Greater Nexus app passkeys may only be reset by the member through the Greater Nexus app, and lost physical passkeys must be reported to Greater Nexus staff immediately. 

• For safety and property protection, certain areas may be monitored by security cameras. 

Mail and Package Handling

• Mail and package receipt is limited to members with a paid mail service plan. 

• Packages and mail can be collected from the mailroom located behind the front desk on the 5th floor; package notifications will be sent, but regular mail notifications will not unless the member has purchased a premium mail plan. 

• Packages must be collected within 30 days and mail within 60 days of receipt. Unclaimed items may be returned to the sender, or discarded. 

• Members must inform Community Managers of large or valuable deliveries so proper arrangements can be made. 

• Greater Nexus staff will not forward mail or packages unless included in your plan or membership agreement. 

 Technology and Equipment

• All electronic devices connected to the Greater Nexus network must: 

• Have up-to-date software and security patches. 

• Be free of malware, viruses, or other malicious software. 

• Greater Nexus may restrict or remove devices that pose a network threat until the issue is resolved. 

• Equipment with high heat output or power consumption beyond typical office standards may not be operated without approval. 

Property and Resource Responsibility

• Members are responsible for any Greater Nexus property or furnishings temporarily provided (e.g., cubicles, cabinets, lockers, technical equipment, key cards). 

• Replacement fees apply for lost, stolen, or damaged items. 

• Members must use shared resources responsibly and report any damage to staff immediately.